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The shoe hygiene specialist
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How it works
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NL: free shipping from 25,-
14 days money back guarantee
Buy now, pay later
300+ outlets >
NL: free shipping from 25,-
14 days money back guarantee
Buy now, pay later
300+ outlets
Support
Contact
How can I reach the customer service?
What are the customer service hours?
How can I subscribe to the newsletter?
Can I become a Shoefresh reseller?
Where can I file a complaint?
Order information
Is ordering at Shoefresh.eu safe?
Does Shoefresh have a trust mark?
Can I try the Shoefresh first?
What payment options can I use?
What is the expected delivery time of my order?
Shoefresh usage
How do I make my Shoefresh ready to use?
What type of shoes does the standard setting of the Shoefresh target?
What is the ideal temperature for drying leather shoes?
Is it possible to use the Shoefresh for drying only?
How do you operate the Shoefresh?
Who is the Shoefresh ideal for?
Can the Shoefresh be used for ski boots?
Shoefresh: how it works
Why do shoes smell?
How does the Shoefresh tackle smelly shoes?
What is Active Oxygen (ozone)
Does the Shoefresh also remove the smell of old shoes?
Why does the fan continue to spin for another 10 seconds when the program has finished?
Does the Shoefresh need refills?
What is the difference between the Shoefresh and other shoe dryers?
Warranty & repairs
My Shoefresh doesn't work, what do I have to do?
How do I keep my Shoefresh clean?
What are the warranty terms?
Is the Shoefresh safe?
Troubleshooting
The Shoefresh starts as soon as I plug it in.
The Shoefresh is not responding
The Shoefresh doesn’t start when I place the shoes on the holders.
The LED display shows code “E1”.
The LED display shows code “E2”.
The LED display shows code “E3”.
The LED display shows code “E4”.
The LED display is on and the fan is operating, but there is no ozone being produced.
The Shoefresh doesn’t dry fast enough.
The Shoefresh keeps restarting (lingers in the first program).
There is water under the base station.
Shoefresh: the shoe freshener which cleans and dries your shoes
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