Shipping & delivery

  • What is the expected delivery time of my order?

    Orders are processed daily at 3 pm on business days. This means that if you order before 3 pm on a business day, your order will be shipped the same day. The following expected delivery times apply from the moment of dispatch.

    1 business day: The Netherlands
    1-3 business days: Germany, Belgium, Luxembourg, Denmark, Austria
    2-4 business days: France, United Kingdom, Italy, Poland, Czech Republic
    3-5 business days: Ireland, Sweden, Spain, Portugal

    Is your country not listed above? Then please send an email to [email protected] for the estimated delivery time of your order.

    Additional information:
    Parcels within the Netherlands are delivered by DHL. All other countries are shipped to via DPD. Your order will be shipped for free from an amount of €25,- and above.

    You will receive a Track & Trace code for your order by email immediately after your order has been dispatched. Using this link you can easily follow your order online the very next morning. If you are not at home when your order is delivered, the package will be offered again the next day or will be delivered to your neighbours. You will then receive a notification of this through your letterbox and by email. The status of your package is automatically adjusted in your Track & Trace overview.

  • Can I pick up my package at a DHL point?